Introduction
Protecting the privacy of individuals is a fundamental right that we respect and uphold.
This Privacy Policy explains how we process your personal data when you use our services and website. We are committed to protecting your privacy and ensuring your data is processed in accordance with the GDPR and applicable data protection law.
If you have any questions about this policy or the processing of your personal data, please do not hesitate to contact us using the contact details provided below.
What data we collect
When using our services, we may process the following categories of data:
- Contact details (e.g. name, email, phone number)
- Communication data (content of your message, replies)
- Technical data about website usage (e.g. IP address, cookies, device type)
- Data required to provide services and fulfil agreements
We collect data only to the extent necessary for the specific purpose and always on the basis of consent, contract, legal obligation, or legitimate interest.
How we use your data
We use your personal data for the following purposes:
- Communication and responding to your enquiries
- Providing and improving our services
- Analysing website traffic and optimising the website
- Fulfilling our legal obligations
We do not process data for purposes other than those listed above without your explicit consent.
Legal basis for processing
We process your personal data on the following legal bases:
Article 6(1)(a) GDPR – Consent For certain purposes, your explicit consent is required. Consent is given by a clear affirmative act that is freely given, specific, informed, and unambiguous.
Article 6(1)(b) GDPR – Performance of a contract Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.
Article 6(1)(c) GDPR – Legal obligation Some data is processed and archived because we are directly required to do so by law (e.g. accounting and tax regulations).
Article 6(1)(f) GDPR – Legitimate interests Processing is necessary for our legitimate interests, provided these do not override your rights. Our legitimate interests may include:
- protecting and securing our website,
- direct communication with potential clients based on publicly available data,
- establishing or defending legal claims.
Cookies and analytics
Our website uses cookies:
- Necessary cookies: required for the website to function.
- Analytical cookies: help us understand how visitors use the website.
- Marketing cookies: used for targeted advertising.
The use of analytical and marketing cookies is based on your consent, which you may withdraw at any time via your browser settings or the cookie banner.
Sharing your data
We do not share your personal data with third parties except in the following cases:
- Service providers required for operations (e.g. hosting, analytics, advertising, forms)
- When required by law or public authorities
- When you give your explicit consent
When transferring personal data outside the European Union or European Economic Area, we always ensure an adequate level of protection through Standard Contractual Clauses (SCC) or other appropriate safeguards under Article 46 GDPR.
For specific processing operations, we use the services of the following partners:
WebSupport s.r.o., Karadžičova 12, 821 08 Bratislava, Slovak Republic
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Formspree, Inc., 965 Mission St, San Francisco, CA 94103, USA
Your rights
In relation to your personal data, you have the following rights:
- Right of access
- Right to rectification of inaccurate data
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
If you believe we are not handling your data in accordance with the law, you have the right to lodge a complaint with your national data protection authority. We would, however, appreciate you contacting us first so we can address the matter directly.
Data security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
We cannot, however, guarantee absolute security for data transmitted over the internet.
Retention periods
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- contact form data: typically 6 months
- accounting records: as required by law (generally 10 years)
- cookies: depending on type and browser settings
After the retention period, data is securely deleted or anonymised.
Contact and changes
If you have questions or wish to exercise your rights, please contact us:
Email: hello@brandaid.sk
Phone: +421 907 525 433
Address: Záhradná 9, 841 07 Bratislava
We may update this policy from time to time.
The current version will always be available on this website.